Is trust earned or does it go with a job title or rank? Think of someone you trust. What makes them trustworthy are their inner qualities reflected in their attitude and speech and in their bahaviour towards others. A trustworthy person is a person of their word; if they say they will do something they keep their word. Are you a person of your word? Do you say what you mean and mean what you say? Communication lies at the heart of building trust. Listening is the cornerstone of communication. Listening sounds like an easy thing, but when did you last feel truly listened to, where the other person was able to pause to let you speak rather than jump in with their opinions? A simple technique of connecting within, with one’s own heart when we are with others at work, improves our capacity to relate better and to build trust. The science behind this is interesting. When we pause, this allows us to become more relaxed, to connect to others more easily and it helps our brain function better too. Another aspect of building trust is the willingness to relinquish control sufficiently to trust others and let them prove their trustworthiness. Many leaders and managers find this difficult and as a result micromanage situations, leading to suspicion and mistrust. We can learn how to become the trusted person we would like to meet in the workplace. A practice like Heartfulness meditation is a very good starting point for helping us to let go and learn how to trust ourselves and others more.
- Trust is earned through behaviour, speech and attitude towards others.We cannot demand that others put
their trust in us, we earn it.
- Our inner attitude is reflected in our dealings with others at work. We can learn ways of improving how
we are seen by others.
- Good communication lies at the heart of transparency and openness in our dealings with others.
- Inclusivity in decision making greatly assists in others finding us trustworthy.
- Listening is a core skill in good communication and at the heart of building trust with others.
- Heartfulness practice teaches many skills for building trust from the inside out.
- What we sow on the inside reaps its harvest in our relationships with others.
Speaker Dr Hester O’ Connor , is a clinical psychologist and group psychotherapist, and she has a doctorate in management and organisational change. Hester is the manager of a psychology service within the Irish Health System. She has worked for 35 years in public sector settings. Hester is a Heartfulness Meditation trainer and an international speaker.
Who Should Attend
This webinar is suitable for all leaders, managers and team members in small and large corporations. You will learn how to nurture yourself on the inside through practice to help you become the kind of trusted person you would like to work alongside at work.